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FAQ
What is Eco- Friends/ What do you guys do?/ What is Eco Friends all about?/ Is Eco Friends from Sri Lanka?/ Is Eco Friends a local brand?
Eco- Friends is your local, one-tap solution for waste management. Our app works as a hub between the household and recycling centers. Once you download the app you can submit the waste according to the waste category on the app and we will collect it and deliver it to recycling centres!
The best part is we will notify you and let you the waste collection date beforehand. Visit our
website for more.
What garbage do you collect/ do you collect all types of Garbage?
We collect all types of ‘recyclable waste’, which are glass, plastic, paper and e- waste. Visit
our website
to for more details.
How can I enroll for this? What are the steps to be followed?
1. Follow the link below and download the app
2. Register by providing your name and location
3. Subscribe to the service by your preferred payment method
4. Enter the type of waste and the quantity
5. Once submitted you will be notified on the pickup date
6. Earn eco points
7. Visit
this link
to know more!
Is this service free? Is there a subscription fee?
There is a monthly subscription fee of Rs. 200/= which can be either added to your monthly mobile bill or you can also pay using your credit card from the App.
How often do you come to collect garbage?
This is an on demand service, where, based on the waste accumulated in your area, the Pick-up trucks will be dispatched. It depends on the amount of waste quantity you have. We collect as soon as you reach
of recyclable waste (only) or 7 days from the last collection date (whichever comes first).
How do I know the garbage collection date?
Good question! We will send an SMS notification 24hrs prior to collection.
How can I pay my subscription fee?
You can add the payment to your monthly mobile bill or pay from your credit card.
What do I get out of this service? What are the benefits of this service?
The most painful about the current garbage collection process is that you never know when the garbage collecting truck will come. The best thing about Eco-Friends is that you’ll be notified 24 hours prior to the date of collection so you can be ready.
You can earn points for the garbage given plus you make your contribution to the planet as we will be recycling the garbage we collect.
How do I redeem my points?
Eco point can be redeems one in SIX months either by cash or use the point for subscription.
How can I download the app?
For
Android
and for
iOS
From which areas do you collect garbage from?
Colombo 1 to 15, Dehiwela, Kotte, Battaramulla and Thalawathugoda.
What do you do with the garbage collected?
Waste collected will be taken to our sorting facility to further segregate recycle items and distribute them to relevant recycling centers we have partnered with.